Managed IT Support Packages

Evolvement Managed IT Support Packages give you tan easily affordable management of IT support and IT security across your entire organisation. Based in Cardiff and Bristol Evolvement provides the best IT solutions and support for all of your technology assets, and with a monthly executive and real time technical reporting system you can be sure that all issues are fixed to a high standard and within service level agreements.

We are able to offer a trial of any of the IT packages below.

  • Stratos Protect
  • 2 Block Hours Per Month
  • Dedicated Helpdesk
  • 24 Hour Resolution Target
  • Telephone and Email Support
  • 48 Hour Onsite Fix
  • Monthly Reporting
  • Annual IT Reviews
  • Stratos Protect Also Includes
  • Internet Security & AV
  • Workstation, Network & Server Security
  • Cyber Incident Response
  • Site Security Scans & Dashboard
  • TRIAL
  • Cosmic Protect
  • 4 Block Hours Per Month
  • Dedicated Helpdesk
  • 12 Hour Resolution Target
  • Telephone and Email Support
  • 24 Hour Onsite Fix
  • Monthly Reporting
  • Biannual IT Reviews
  • Cosmic Protect Also Includes
  • Internet Security & AV
  • Workstation, Network & Server Security
  • Cyber Incident Response
  • Site Security Scans & Dashboard
  • TRIAL
  • Stellar Protect
  • 6 Block Hours Per Month
  • Dedicated Helpdesk
  • 4 Hour Resolution Target
  • Telephone and Email Support
  • Same Day Hour Onsite Fix
  • Monthly Reporting
  • Quarterly IT Reviews
  • Stellar Protect Also Includes
  • Internet Security & AV
  • Workstation, Network & Server Security
  • Cyber Incident Response
  • Site Security Scans & Dashboard
  • TRIAL

Highest Levels of Service Delivery and Integrity

Detailed accountability and service systems allow us to identify what is at risk and drill down to discover and remediate those issues that are slowing business processes or are a security threat. We provide a proactive IT support solution achieved in accordance with a Service Level Agreement that matches your exact business needs.

An Account Manager will conduct regular IT Strategy and Accountability review meetings with you ensuring all systems and processes are efficient.

Technical Expertise and Excellent Customer Service

Evolvement’s Technicians deliver a reliable service to solve your technical problems, this includes a dedicated service desk with telephone, email and immediate on-site support for critical issues.

Evolvement will also assess your current IT Security posture and make recommendations on how you may be able to close the gaps and reduce risk. For more information please visit our Cyber Security Audit page.

How can we help?, or call 02920 509 074

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