Case Study: Wolfestone Translation, Managed IT Support Services, Swansea
Wolfestone, a global language translation service provider, required a reliable IT Managed Services and Support partner for its offices in Swansea, South Wales. A new cloud server installation and an IT security risk assessment for business continuity was required.
Evolvement consulted Wolfestone on the best fit solution for its IT security and installed servers for language translation software ensuring everything was configured correctly to meet the company’s unique requirements, Evolvement also carried out an inventory of all assets including a risk assessment. The backup servers were fully tested to ensure that the business could continue operating in any event, and policies and procedures were implemented to ensure staff understood their responsibilities of good IT security practice within their individual roles.
Wolfestone required a reliable service from a focused IT provider and Evolvement had the right IT resources with experience to carry out the work within the timescale required. The new infrastructure has made the business more efficient and the implementation of an Information Security Management System has greatly improved the overall security posture of the company.
"I’m extremely happy with the services Evolvement provide to Wolfestone. They are responsive, knowledgeable, proactive and always go the extra mile. Since we switched to Evolvement my staff don’t complain to me anymore, in fact they say that the difference in the customer service is like the difference between night and day! I would certainly recommend them as an IT provider."Anna Bastek, Director, Wolfestone Translation