Case Study: LegalinX, Cardiff, E-mail Migration to Hosted Exchange

LegalinX is a market leading provider of trusted business, property and consumer information that enable businesses in the UK and Australia to improve their productivity.

The Objective

The client's organisation was using cloud hosted email with a provider that has data centres based in the US; this caused some lagging for email performance and resulted in staff spending time dealing with network issues.

The client’s main challenges were:

  1. Finding the right IT partner to perform the migration due to the organisations large volume of files that needed migration.
  2. Migrating to an efficient and reliable email provider with UK based data centres that meet necessary compliance regulations.
  3. Lack of in house expertise about migration and dealing with general network and PC support tasks.

The Solution

Evolvement proposed was migration to Hosted Microsoft Exchange as it is a fully scalable service, offering mailboxes up to 125GB, that operates from highly secure UK data centres which comply with EU data protection regulations.

“We approached the clients concerns by conducting a comprehensive audit of the existing email platform. The audit assessed mailbox numbers, mailbox sizes and the volume of emails being sent and received which allowed our engineers to understand the scale of the initiative allowing us to deliver an informative plan for migration of the client’s email server to the Hosted Microsoft Exchange platform.”

In addition to this we proposed that the client opt for our ongoing managed support service so that the in-house staff are not taken away from their roles to deal with unfamiliar IT situations.

The Outcome

As a result of Hosted Exchange migration, the organisation has made cost and time savings and have received improved speed and performance with e-mail services.

The client states the most notable benefits of the migration as:

  1. Access to the latest Microsoft Office Services without large unwanted costs of licensing
  2. Improved remote working conditions and without the need (and additional cost) of VPN connections.
  3. Improved productivity and efficiency especially as in-house staff don’t have to spend time dealing with network and PC support tasks.
  4. Ongoing managed support with Evolvement is efficient and reassuring.

What the client says:

“We are happy with initial communication and planning pre-project, happy with the outcome and the time that the project took. Evolvement worked with us when we changed the timescales of the project to suit plans from our management. Ongoing support works well, the Evolvement team responds to and addresses tasks and problems, both timely and effectively which gives us another layer of expertise and advice to assist in unfamiliar situations. We are confident that we have the help to hand whenever needed.”

As a result of Hosted Exchange migration, the organisation has made cost and time savings and have received improved speed and performance with e-mail services.

You can find out more about migrating to our Hosted Microsoft Exchange services here, and discover how your organisation can benefit too.

 

 

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