IP Voice Solutions in Cardiff and Swansea

Evolvement can help your business migrate to a cost effective, flexible and secure hosted Voice over IP solution. Using IP telephony eliminates the need for multiple telephone lines as you can use your existing IT infrastructure to run the service.

Cost Effective Next Generation SIP and Hosted PBX VoIP

Transferring from existing telephone systems to SIP trunks and Evolvement’s Hosted PBX services. The solution allows you to scale from 1-5 to 100 users, and your business will benefit from flexibility, business continuity and affordable scalability with cost savings of up to 50% compared with ISDN.

Voice for Call Centre Operations

With options for On-premise or Private Cloud Evolvement offers secure encrypted voice services with real time monitoring for Call Centre operations. Evolvement is highly competitive and will price match any quote.

PCI Compliant Call Recording

Evolvement offers fully PCI compliant call recording services resulting in a hassle free compliance solution to record financial transactions. The PCI DSS service reduces the risk of card fraud and promotes customer confidence.

Telephone System Design, Installation, Service and Support

Evolvement can offer initial consultancy and will assess your telephony requirements to understand how VoIP can be implemented in your business. Evolvement will install your new IP telephone system and can supply all hardware, software and data cabling if required.

Key benefits:

  • High Call Quality: Delivered over high speed voice approved circuits.
  • New Numbers: Easily add new numbers from any dialling code regardless of your location.
  • VoIP Handsets and Wireless Handsets: Simple convenient interface, reliable and excellent price.
  • Low Cost Flexible Line rental with DDI: A Direct Dial Incoming geographical or non-geographical number for each extension or ring group.
  • Call Conferencing: Hosted call conferencing.
  • Call Recording: Record voice for quality monitoring.
  • Take Your Number with You: Desktop, laptop and mobile soft phone available.
  • Call Reports: Monthly detailed call reports with flexible price plan and billing options.
  • Time and Date Call Routing: Inbound calls may be routed differently at different times of day.
  • Many more features in Professional & Call Centre Editions.

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