On the cliffs above Tenby's sheltered, sunny North Beach, Fourcroft looks spectacularly over the old fishing harbour and across Carmarthen Bay, Wales. Part of a Listed Georgian terrace, and built over 175 years ago as individual summerhouses, Fourcroft has been consistently upgraded to become one of Tenby's most luxurious hotels.

The Situation

Fourcroft understood that customer expectations demand Wi-Fi in any hotel. The physical challenges of installing a wireless network in a listed Georgian hotel required the right expertise and knowledge of equipment to ensure a successful outcome.

The Solution

Evolvement understood the challenges of old buildings, discussed the possible solutions and agreed the course of action for the wireless installation. Evolvement used the right technology to ensure that the hotel benefited from complete wireless coverage top to bottom, including an outdoor access point to extend coverage to the beach.

The Benefits

• Evolvement's experience of installing systems in large hotels ensured that the wireless solution worked right from the beginning.
• Customer expectations in the service industry mean everything and a reliable wireless network helps to ensure satisfaction.
• The new wireless network integrates seamlessly into the hotels existing IT systems and provides layered security to separate guest and hotel data.

"We have met our customers' expectations six months before they expected free Wi-Fi, and after extending the availability through an outdoor access point, the zone has been cast to cover the entire beach in front of the hotel. That really is impressive."

Chris Osborne, Hotelier.